FAQ

Are there professional standards for the coaching industry?

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (ICF) that promotes the advancement of the coaching profession (www.coachfederation.org/ICF). Ana was trained in Co-Active Coaching® at the Coaches Training Institute® (CTI) in the San Francisco Bay Area. CTI’s founders were actively involved in the creation of the International Coaching Federation, and the Institute is the world’s first ICF-accredited coach training program.

How will I know you are the right coach for me?

During our initial conversations and/or “Getting Acquainted” coaching session, together we will identify if this is an appropriate coaching fit. So before you say “yes”, you will have an idea of what our coaching experience will be like. Until then, visit my “About Ana” page to learn more about me and my approach to coaching.

How do I get started in the coaching process?

If you are interested in beginning the coaching process, please contact me via phone or email so we can schedule our Getting Acquainted session to further explore the details of the coaching relationship.

What can you expect from me as your coach?

Be a partner in bringing out the best, the deepest, and the truest in you
Provide safety, encouragement and support; a coaching environment in which you can relax and explore
Respect the confidentiality of the agreements we make for our coaching together
Expand your view of what is possible and promote discovery of new insights
Give you input, straight feedback and operate as a sounding board
Listen carefully to what you say and ask questions that increase awareness
Be an on-going resource for you in accomplishing your intentions

How are the coaching sessions scheduled?

In general, the initial Discovery coaching session is 90 minutes. After the Discovery session, coaching takes places over 40 minutes per week for 3 weeks each month or 2 1-hour sessions, allowing 1-2 weeks per month for integration of the coaching. It is recommended to commit to a minimum of 3 months of coaching to get the most benefit. Sessions are done over the phone (you may use Skype as well).

What if I sign up for this and decide it is not right for me? Do you have a money back guarantee?

Yes, I call it my “participate and get your money back” guarantee. If within the first month of our coaching relationship you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you and I will completely refund your money. To honor the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions, do not do the follow up work, etc, then you will not receive a refund.